Refunds & Cancellation
You may cancel your Member Account at any time within 90 (ninety) days from the date of subscription of the Teal Plan. In the event that you cancel your Member Account or the same is suspended or terminated by Teal within the aforesaid period, we shall refund any license or subscription fees as below:
Refund request in first 30 days – 100% (One hundred percent) refund of any license or subscription fees;
Refund Request in 31-60 days -50% (fifty percent) refund of any license or subscription fees; and
Refund Request in 61-90 days – 25% (twenty-five percent) refund of any license or subscription fees.
Please note that the above charges will be adjusted after deducting a processing fee of Rs.450/-(Rupees Seven hundred and fifty) for India or $10 (United States Dollars twenty) for locations outside India (including Taxes and bank charges, if any). The refund shall be processed in the manner/mode which is used to subscribe to the Teal Plan within 30 (thirty) days from the date of cancellation.
If you have purchased a Teal Subscription Plan, you will not be eligible for a refund from Teal. Refunds will be made directly by Google Play and iTunes only when a subscription is canceled on the Google Play Store or iTunes within 24 hours from the subscription start time (THIS IS APPLICABLE ONLY TO RENEWALS).